Ankur KushwahaDesigning Agency OS and Industries at

Lead Product Designer,
Design Systems Builder,
& Design Manager

I lead design teams that turn complex AI into products people trust.

Years in design
12+
Enterprise beta deal
$7.5M
AI co-pilot task success
75→95%
Design team grown
2→9

Where I’ve worked

Selected work

01Designing for AI

Agentic AI co-pilot

Sprinklr · AI interaction

Every goal in Sprinklr took many manual steps. I led the interaction patterns for an AI co-pilot that stays inside the workflow and turns its advice into one-click actions.

75→95%
task success
+25%
NPS after launch
Years
2024–2025
Role
Lead Product Designer
Scope
AI interaction patterns
View case study
2 min read
Today’s updates: a 32% spike in reach, trends and tasks, with the co-pilot alongside
Listening dashboard with the co-pilot panel open
Good morning Emily, how can I help you save time today?

02Moving the business

Actionable Insights

Sprinklr · GenAI insights

Sprinklr teams found insights, then acted on them in Excel, Power BI and slides, where context got lost. I led the Capture, Create, Act framework that keeps every insight, its action and its owner in one place.

40%
insight-to-action

Sprinklr CTO Award

Years
2025
Role
Lead Product Designer
Scope
Research, framework, UX
View case study
4 min read
An insight with its chart and the team’s conversation, over the latest insights feed
Capturing an insight from a survey chart
Creating an action plan from an insight

03Designing for AI

Builder Studio

Builder.ai · Voice AI

Turning an idea into app requirements needed an expert and a lot of jargon. My squad designed Natasha, a voice-first AI that lets anyone describe an app out loud and get ready-to-build requirements back.

2024
voice-first launch
3
ways to talk
Years
2024
Role
Design Manager
Scope
Voice UX, conversation design
View case study
4 min read
Natasha’s orb: Let’s Talk, Let’s Build
Ideation around Natasha’s bottom bar: talk, chat and files, with voice waveforms

04Moving the business

Builder Enterprise, from zero to one

Builder.ai · 0 to 1 SaaS

Non-technical teams were stuck with fragmented, outdated tools. Hands-on as the product designer, I shaped one place where leaders see their builds, spend and timelines, and act on them in a few clicks.

$7.5M
beta deal in MENA
68%
adoption growth
Years
2022–2024
Role
Design Manager, hands-on
Scope
0 to 1, design system
View case study
4 min read
The CIO dashboard: releases by space, build status, timeline and spend
A goal with its KPIs and timeline, behind Luna’s overview

05Leading teams

Building a design team that stayed

Builder.ai · Design leadership

Design at Builder.ai started with the Head of Design and me. I hired five designers, managed four and mentored the rest, and set the habits that let a mostly junior team do senior-level work.

2→9
design team grown
0
designers left
Years
2022–2024
Role
Design Manager
Scope
Hiring, rituals, mentoring
View case study
4 min read
Org chart: the Head of Design, me, 4 direct reports and 3 designers I mentored
One owner per pod: every designer owned two
Growth path: learn on real work, own two pods, work across the team

3 more Block Design System · Bringing restaurants onto HighLevel · Web experience revamp

See all work

How I lead

Frame the problem, align the people,
then ship.

The principles I've led by as a Design Manager and design lead.

  1. 01 Outcomes over output

    Every project starts with the business metric it should move. Polished screens are how we get there.

  2. 02 Empower, don’t micromanage

    Clear context, a high bar, then real ownership. I stay close enough to unblock, never so close that I take over.

  3. 03 Craft is a decision, not a default

    AI can make a hundred screens in a minute. Knowing which one is right, and why, is the job. I use AI for speed and keep the judgement human, in my own work and in every critique.

  4. 04 Grow the people too

    At Builder.ai: regular 1:1s, honest feedback and mentoring shaped around each designer's own goals.

Testimonials

What people say about working with me