Portrait of Ankur Kushwaha in a dark suit

Lead Product Designer, HighLevel

12+ years in AI and SaaS

Based in India

For 12+ years I've designed AI and SaaS products, and led the designers who build them. I work where complex systems meet people who just want to get their job done.

Today I'm a Lead Product Designer at HighLevel, designing Agency OS. Before that, at Sprinklr, I led the interaction patterns for its agentic AI co-pilot, and the Insights Use Case Hub that earned the CTO Award.

At Builder.ai I was Design Manager. I managed and mentored 8 designers, led the Block Design System, and stayed hands-on as the product designer on Builder Enterprise and Builder Studio, its voice-first AI. Earlier, at BlueStacks, I redesigned the web experience behind 32% more App Player downloads.

My approach is simple: frame the problem, align the people, then ship. Every project starts with the business metric it should move. I give designers real ownership and a high bar, and I treat alignment as a design problem, because a decision nobody commits to never ships.

I started out in UI, industrial and graphic design. That still shows in how much I care about craft.

Career highlights

Business impact

Enterprise beta unlocked

At Builder.ai, design prototypes and iterative testing for Builder Enterprise backed a $7.5M beta deal, with 68% adoption growth.

AI that gets work done

Sprinklr's agentic AI co-pilot reached 95% task success, against 75% in manual flows, and saved 40% of time on top-of-funnel tasks.

Insights into action

The Insights Use Case Hub reached 40% insight-to-action conversion in beta, and earned the Sprinklr CTO Award.

Web that converts

A redesign of the BlueStacks web experience drove 32% more App Player downloads.

Leadership impact

Team builder

Managed and mentored 8 designers at Builder.ai, through regular 1:1s, honest feedback and mentoring shaped around each designer's goals.

Raising the bar

Ran design reviews, critiques and workshops, and assessed hiring assignments for new designers.

Systems at scale

Led the Block Design System working group of 5 designers and 2 front-end engineers, with 32% fewer review cycles.

Recognised

Sprinklr CTO Award, September 2025, for the Insights Use Case Hub.

The Sprinklr CTO Award, a glass trophy engraved with Ankur Kushwaha's name

Recognition

The Sprinklr CTO Award

For the Insights Use Case Hub, which helps teams turn what they learn from customers into action. September 2025.

2026 to present

HighLevel

Lead Product Designer

Agency OS

2024 to 2026

Sprinklr

Lead Product Designer

Agentic AI co-pilot →

Insights Use Case Hub →

2019 to 2022

BlueStacks

Senior Product Designer

Web experience revamp

2018 to 2019

Oodles Technologies

Senior UI/UX Designer

2013 to 2018

Earlier

UI, industrial and graphic design

Periscope

Helios Packsmart

Yebhi.com

“One of those rare Design Managers who leads with both incredible vision and genuine empathy. He doesn’t micromanage; he truly empowers.”

Tushar Verma
Product Designer, reported to me at Builder.ai
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